The AI tools that help most with competitor analysis fall into three groups: general assistants with a research mode (ChatGPT deep research, Claude, Gemini, Perplexity) for reading and summarising, specialist data tools (Semrush, Similarweb, the Meta and Google ad libraries) for evidence you can’t get by asking a chatbot, and competitive intelligence platforms (Crayon, Klue) for teams that need it monitored continuously. None of them does the analysis for you. The useful part is a workflow where you collect the evidence and the AI sorts it.
Adoption has moved fast. Crayon, a US competitive intelligence software company, says in its 2026 State of Competitive Intelligence report that 80% of the CI, sales and revenue leaders it surveyed use AI to generate sales-facing competitive content, up from 61% in 2025 and 25% in 2024. Crayon sells software in this space and doesn’t publish the 2026 sample size, so read it as a direction of travel rather than a census.
I’d group them by what they are good for, because the most common mistake is asking a general chatbot to do a job that needs a data tool.
| Tool | Good for | Where it falls down |
|---|---|---|
| ChatGPT deep research, Claude, Gemini | Reading dozens of pages and producing a cited report; pulling messy notes into a consistent grid | Only as good as what it finds; confident about things it can’t see, such as private pricing or results |
| Perplexity | Quick cited answers to factual questions about a competitor | Citations can point to the wrong page or a syndicated copy, so you still have to click them |
| Semrush Keyword Gap | Comparing which search terms you and up to four competitors rank for | Estimates of organic search only; says nothing about paid social, retail or brand |
| Similarweb | Traffic trends and channel mix for competitor websites | Modelled estimates; trust the trend more than the exact number, especially for small sites |
| Meta Ad Library, Google Ads Transparency Center | Seeing the actual ads a competitor is running | No spend or results for ordinary commercial ads; limited history for UK-only campaigns |
| Crayon, Klue | Continuous monitoring, battlecards and alerts for B2B sales teams | Built and priced for teams with a sales force; overkill for a single brand manager |
OpenAI describes deep research in ChatGPT as a way to “plan, research, and synthesize complex questions into a documented report”, and says every output includes citations and a sources section so you can check it. Claude and Gemini offer similar research features. They are very good at the dull part of competitor analysis, which is reading 30 product pages, pricing pages and press releases and putting the facts into one table. They are poor at telling you anything that isn’t published, and they won’t say so unless you ask.
Semrush’s Keyword Gap compares up to five domains and sorts the results into groups such as “Missing” (every competitor ranks and you don’t) and “Untapped” (at least one competitor ranks and you don’t). That second list is where most content plans should start, because it shows demand a rival has already proved exists.
Similarweb estimates traffic from four sources: websites that share their own analytics, a “contributory network” of consumer products that collect anonymous device behaviour, data partnerships, and public data it extracts. Its methodology page explains the models. It’s useful for trends and channel mix, and I wouldn’t put its exact visit numbers in front of a board, especially for a niche UK site.
The ad libraries are free and underused. Meta’s Ad Library lets anyone search all active ads running across Meta’s products. Ads that deliver in the EU stay visible for a year after their last impression, with extra detail, but a UK-only commercial campaign shows only while it is live, so if you want a record you have to capture it as you go. Google’s Ads Transparency Center lets you search by advertiser or website and filter by region and date.
Crayon monitors competitors’ news, social media, PR and announcements and turns them into alerts, battlecards and newsletters for sales teams. Klue pulls from CRM data, recorded sales calls, win-loss interviews, internal documents and the public web, and adds a human verification layer. Both make sense when you have a sales team losing deals to named rivals every week. If you’re a brand manager with three competitors and a quarterly plan, a spreadsheet and a disciplined monthly hour will get you most of the way.
Because the answer will be fluent and partly wrong, and you won’t know which part. The Tow Center for Digital Journalism at Columbia tested eight AI search tools with 1,600 queries in a March 2025 study by Klaudia Jaźwińska and Aisvarya Chandrasekar. Each query gave the tool a direct excerpt from a news article and asked it to name the headline, publisher, date and URL. Collectively the tools got more than 60% wrong. Perplexity was wrong on 37% and Grok 3 on 94%, and the premium versions were more likely to give “definitive, but wrong” answers than to admit they didn’t know.
That was a test of finding a known article, which is easier than describing a competitor’s strategy. So when we ask a chatbot “what is Oatly’s positioning in the UK?” and paste the answer into a strategy deck, we’re presenting a confident summary of whatever the tool happened to read, possibly a three-year-old trade press interview, as if it were research. The fix is to reverse the order: you gather the primary material, and the AI’s job is to read and sort it.
This is the process I’d run for a brand or campaign plan. It takes a day the first time and an hour a month after that.
Steps 3 and 6 are the ones we skip, because they’re boring, and they’re the ones that make the rest trustworthy. If you’ve already built a broader process, this slots into the research stage of an AI marketing workflow.
These assume you’ve uploaded or pasted the evidence from step 3. The instruction to use only the supplied material matters more than any clever wording.
Extraction into a grid:
You are helping with a competitor analysis for [our brand], a [category] brand selling to [customer] in the UK. Using ONLY the documents I've attached, fill this table for each competitor: target customer | main promise | proof points | prices (with date seen) | channels in use | changes in the last 6 months | top 3 complaints in reviews. For every cell, add the document name it came from. If the documents don't say, write "not found". Do not use outside knowledge.
Positioning gaps:
Using the completed table, list: 1. Claims that three or more competitors make in near-identical words. 2. Customer groups or needs that none of them address directly. 3. Places where customer reviews contradict what the brand claims. For each point, quote the evidence and name the source document.
Ad library review (paste screenshots or ad text with dates):
Here are the ads [competitor] is currently running on Meta and Google, with the date I captured each. Group them by message and by audience they appear aimed at. Which messages appear most often? What has changed compared with the set I captured on [previous date]? Don't speculate about spend or performance; the libraries don't show it.
Search gap (paste a Keyword Gap export):
This is a Semrush Keyword Gap export showing "Untapped" keywords for [our domain] against [competitors]. Cluster the keywords into topics, estimate which topics show buying intent versus research intent, and suggest the five topics where a single strong page could compete. Flag any cluster where the competitor's ranking page looks like a product page rather than an article.
The challenge prompt, which I’d always run last:
Act as a sceptical strategy director reviewing this analysis. Which conclusions rest on a single source? Which might be out of date? What would we need to see to believe the opposite?
Several of the best UK sources are free, public and rarely read by AI tools unless you hand them over.
The Companies House register gives free access to filing histories, accounts, officers and charges for every UK company. There’s a catch for analysing smaller rivals. According to gov.uk guidance, a company counts as small if it meets two of: turnover of £15 million or less, £7.5 million or less on its balance sheet, and 50 employees or fewer, and small companies can choose not to file their profit and loss account. Micro-entities file only a simplified balance sheet. So a challenger brand’s accounts may tell you its net assets and nothing about its revenue, and if an AI tool confidently quotes a private UK company’s turnover, ask it which filing that came from.
Officer appointments, new charges against assets and changes of registered office are still useful signals: a new finance director with a private equity background often hints that something is about to happen.
The Advertising Standards Authority publishes its rulings every Wednesday, searchable by advertiser. A rival’s upheld ruling tells you which claims they’ve had to drop, and an informally resolved complaint tells you someone has been watching them closely. It’s also the cheapest way to learn where the line is before your own team writes the same claim.
Reviews on Trustpilot, Amazon, app stores or G2 are the best evidence of what customers actually experience, and AI is good at clustering a few hundred of them into themes. Your own sales or customer service team is the other underused source: the objections they hear about competitors are primary research that no tool can scrape. Klue’s whole pitch rests on combining exactly this kind of internal material with public data.
The internal material is the sensitive part. Win-loss notes, CRM exports and pricing discussions shouldn’t go into a personal chatbot account. OpenAI’s enterprise privacy page says it does not train its models on data from ChatGPT Business, Enterprise or the API by default; consumer accounts work differently, and settings vary. Check which plan your team actually uses before anyone uploads last quarter’s lost-deal analysis, and keep a short rule in your AI guidelines about what can and can’t be pasted in. We spend months protecting a pricing strategy and then share it with a free chatbot account to make the slides look tidier.
On the public side, stick to material anyone can see. Reading a competitor’s website and ad library is research; using a fake identity to sit through their sales demo is something your legal team would want to hear about before, not after.
For most UK marketing teams, a full refresh once or twice a year, before planning, and a monthly hour of monitoring is enough. The monthly check is small: new ads in the libraries, pricing page changes, new filings at Companies House, ASA rulings, and any shift in the Keyword Gap. A page-change monitor or the Wayback Machine helps with pricing pages, which competitors change without a press release.
Continuous platforms such as Crayon or Klue pay for themselves when sales teams face the same rivals in live deals and need answers that week. Crayon’s 2026 report claims that teams making competitive intelligence available through a chatbot report revenue impact at 79%, against 43% without; that’s a vendor’s survey of its own field, so treat it as a hypothesis worth testing, not a business case, and measure it the way you would any other tool (the method in measuring the ROI of AI in marketing works here).
If you want to see how this kind of structured research feeds targeting, the approach in AI customer segmentation uses the same discipline of collecting evidence first. At ACTAsia, where I lead AI adoption in marketing, the rule I’d apply is the same one: the model sorts, people source and check.
A good first step this week: pick the two competitors you mention most in meetings, capture their live ads from the Meta Ad Library and Google’s Ads Transparency Center today, and save them with the date. Next month, run the same capture and ask an AI tool what changed. Which of your competitors would surprise you most?
It can do part of one. ChatGPT’s deep research mode can read many public pages and produce a cited report, which saves hours of reading. It can’t see anything unpublished, such as private pricing, campaign results or a small UK company’s revenue, and AI search tools often misattribute sources. Use it to sort evidence you’ve collected, then check every figure against the original page.
For UK marketers, the Meta Ad Library and Google’s Ads Transparency Center are the most useful free tools, because they show the ads competitors are running now. Companies House adds free filing histories, officers and accounts, and ASA rulings show which competitor claims have been challenged. A general AI assistant can then summarise what you collect from these sources.
Search the competitor’s name in the Meta Ad Library to see all their active ads across Facebook, Instagram and Meta’s other products, and in Google’s Ads Transparency Center, where you can filter by region and date. Meta keeps EU-delivered ads for a year after they stop, but UK-only commercial ads show only while live, so capture them with the date.
Analysing publicly available information, such as websites, ads, filings and published reviews, is normal market research. The risks are elsewhere: pasting confidential internal data into an AI tool that may use it for training, breaching a site’s terms by scraping it, or misrepresenting who you are to get competitor information. Check your AI tool’s data settings and your company’s guidelines first.
It depends on the tool. Data tools like Semrush and Similarweb produce modelled estimates that are better for trends than exact figures. AI assistants can misread or misattribute: a Tow Center study at Columbia found eight AI search tools gave incorrect answers to more than 60% of queries when asked to identify the source of news excerpts. Always verify against the original.